TomTom XL Classic Satellite Navigation UK & ROI |
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By
TomTom
Average Customer Rating: 
List Price: £139.99
Our Price: £107.99
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 I had a very bad experience, 2010-08-08
I was bought the TomTom XL Classic last Christmas. Initially the unit worked well. Right from the start the suction pads would only work once before they became unable to stick to the windscreen.
Within a few months the unit began to take longer and longer to switch on, eventually up to 10 minutes. Also you were unable to tell if it was even going to come on at all.
As I was past Amazon's returns policy, I had to contact TomTom. They tried to provide a software solution for this problem. I tried it but it didn't work. I am therefore in the process of returning the unit to TomTom.
 This is a review of TomTom Customer Services!, 2010-09-05
I already have a TomTom satellite navigation system and use it regularly. I rate this as a 5 Star product. I shall soon be travelling extensively throughout Europe by road and recently saw an opportunity to purchase a spare unit quite cheaply at a sale. Although an older model, the unit was still boxed, absolutely complete and appeared to be unused. It would not, however, switch on but, thinking it needed nothing more than charging, I took a chance and bought it.
I tried everything (As did my local store) but the unit simply would not switch on. Eventually, I contacted TomTom Customer Services and told them how the I had obtained the unit and that it was "NOT" under guarantee. Their service was exceptional. Firstly, they sent me a small package containing a cardboard box which, when assembled, fitted my TomTom unit perfectly and would clearly protect the unit whilst in the post. Secondly, the package also contained a Royal Mail "Special Delivery" envelope complete with address and tracking number. Postage and insurance were already paid by TomTom.
Within 24 hours of my posting the unit back to TomTom I received an email confirming receipt and within 7 days I got another unit back. TomTom had REPLACED my unit free of charge with a brand new and exactly the same model and ALL under guarantee!
So for those of you who are contemplating purchasing a TomTom satellite navigation system, I thought you might like to know about this company's follow-up customer services system. They are quite excellent and I hope this message is useful.
NM
Tom Tom XL Classic, 2010-08-31
I was always sceptical of Sat-navs until I purchased my Tom Tom but now, I wouldn't be without it; It makes driving so much more relaxing.
Obviously, you do have to use your common sense as no machine is going to be perfect but all in all it's a great tool that has not let me down in any way.
Tomtom XL Classic review, 2010-08-04
An excellent, all-round product. We were advised to purchase a Tomtom wih the biggest screen [4.5 inch] and this has proved good advice for those whose eyesight is not what it used to be.
We have used it several times now with great success. The only slight disadvantage we have found is that if your speed is greater than 70 mph, then the Tomtom lags behind by several seconds, but soon catches up when you slow down.
good, 2010-09-08
Every thing is great except catching up signal after a long time with out signal ( especially inside the house to out side ,) some times slow to respond .but it will do its job..need some patience.
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- TomTom XL Classic Navigation System
- XL 4.3 inch Widescreen Display: See more and dri
- EasyPort Mount: Your EasyPort mount folds neatly
- Pre-Installed maps of GB & ROI
- Map Share Technology: Make corrections to your o
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Batteries: 1
Binding: Electronics
Brand: TomTom
EAN: 5051395882066
Label: TomTom
Manufacturer: TomTom
Model: 1EG1.013.01
Publisher: TomTom
Release Date: 2009-03-18
Size: 1
Studio: TomTom |
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